Kemankes Karamustafa Pasa Mah Fransiz Geçidi Sokak No:2
Lusyen
50 m
Rihtim Caddesi
Paps Italian
370 m
Kemankes Mahallesi FransIz Gecidi Sokak A Blok No:4
Karakoy SushiCo
50 m
Kemankes Karamustafa Pasa Mah. Kemankes Cad. No:57 Karakoy Beyoglu Karakoy Novotel altı
Mums
370 m
Kemankes Mh. Fransiz Gecidi Sokak No. 1/16
Berlin Line
360 m
Mumhane Cd. No:36 Kemankes Karamustafa Pasa Mahallesi
Ops Cafe Karakoy
370 m
Kemankes Mah.Mumhane Cad.No:45/B Karakoy Beyoglu
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Authentic dining experience
Polite and helpful staff
Key card issues
Obstructed view
7.8/10
Very good
Rooms
7.9
Location
8.0
Service
8.3
Dining
8.3
Guest reviews
7.8/10
based on 20 reviews
8.3
8.3/10 based on 3162 reviews
Henry
United States,
April
2024
8.0/10
Staying at the hotel was a mixed experience. The rooms were modern, clean, and had a quirky bathroom area, but we faced issues with the key card not working during our stay. The location was convenient with nearby bars and restaurants, although the view was obstructed by a new building. The service was polite and helpful, offering information about breakfast and providing assistance with navigation and airport transfers. The dining experience was a highlight, offering authentic Turkish cuisine and a variety of dishes to explore.
Rooms
8.0
The rooms were clean and quirky with modern amenities, but the key card had issues during our stay.
Service
9.0
The staff was very gentle, polite, and attentive, offering helpful assistance and ensuring a pleasant stay.
Location
7.0
The location was convenient, close to bars, restaurants, and historic attractions, although our view was partially blocked by another building.
Dining
9.0
The dining experience was fantastic, with a variety of authentic Turkish dishes and a generous gesture from the manager to compensate for any delays.
Facilities
7.0
The hotel offered standard facilities to meet our needs during the stay.
Authentic dining experience
Key card issues
Michael
United States,
March
2024
8.2/10
I had a mixed experience at the hotel. The rooms were a bit small but clean and modern, great to use throughout the day. However, there was some noise in the morning from the restaurant on the 5th floor. The service was top-notch, with the staff always welcoming and helpful. The location was convenient with nearby tram and ferry stations, but the surroundings felt deserted due to construction work. The dining with its stunning view from the rooftop terrace was memorable, offering a taste of authentic Turkish cuisine.
Rooms
8.0
The rooms were nice, large enough, modern, and well-equipped.
Service
9.0
The staff was very attentive and helpful.
Location
7.0
The location was convenient with nearby tram and ferry stations, but the surroundings felt deserted due to construction work.
Dining
9.0
The dining with its stunning view from the rooftop terrace was authentically Turkish and offered a great culinary experience.
Facilities
8.0
The hotel had great facilities overall.
Jerry
United States,
March
2024
7.8/10
The hotel offers spacious, clean rooms with top-notch services, but with a noisy surrounding due to ongoing construction. The location is excellent with a beautiful view over the old city attractions; however, some expected amenities were missing. The dining experience is of a good standard but could offer more variety. The facilities are well-maintained and offer great additional services.
Rooms
8.0
Despite not meeting the 5-star clean standard, the rooms are spacious and well-maintained, with excellent cleaning service and access to amenities like sauna and swimming pool.
Service
7.0
The service stood out with exceptional staff members showing great care from reception to luggage handling, although there were incidents of missing belongings.
Location
9.0
The hotel's location is perfect, offering a fantastic view of historic sites and being within a short distance to many attractions, despite the ongoing construction noise.
Dining
7.0
The dining experience is pleasant, with tasty offerings but lacking some expected Novotel amenities.
Facilities
8.0
The hotel facilities are well-kept, offering a range of services and conveniences.
John
United Kingdom,
March
2024
8.4/10
I had a memorable stay at this hotel. The location is fantastic, close to everything I needed, but some noise from the bars and nightclubs downstairs was a drawback. The service was exceptional, with special care given to connecting me with public transportation. The dining experience was excellent, with a variety of options; however, the price felt a bit high. Overall, a great value for the money.
Rooms
8.0
I stayed on the 5th floor, and the room was equipped with conditioner and lotion. Despite the noise from the bars and nightclubs below, the room was cozy and comfortable.
Service
9.0
The employees went above and beyond, even singing happy birthday to my daughter, which was a delightful surprise. The amazing breakfast with a view over the Bosphorus was truly remarkable.
Location
9.0
The hotel's central location in Karakoy allowed me to walk to various sightseeing points within minutes. Being near the Galata Bridge and transportation hubs was highly convenient.
Dining
8.0
Dining at the rooftop restaurant with views of Topkapi Palace and Hagia Sophia was a highlight. The diverse menu and great views made for an enjoyable experience. However, there was some mild inconvenience from other guests and staff.
Facilities
8.0
The rooftop terrace provided a lovely setting for a cup of coffee or a meal with beautiful views. The home-made pastries were a delightful touch.
James
United Kingdom,
March
2024
8.0/10
I stayed at the hotel and found it to be a pleasant experience overall. The rooms were spacious, clean, and almost brand new, which was a definite plus. The service was engaging, although there was a bit of a wait during a busy period. The location had its perks with beautiful views but some construction noise. The dining was excellent but a bit on the expensive side. Overall, a good stay with a few minor drawbacks.
Rooms
9.0
The room I stayed in was big, clean, well-furnished, and almost brand new. It was a non-smoking room, which I appreciated. The room was clean, spacious, and had a comfortable feel to it.
Service
7.0
The staff at the hotel were charming and engaging, trying to make our wait time more pleasant during the busy season. However, some staff members didn't seem very helpful or enthusiastic. The range of services available was satisfactory.
Location
8.0
The location of the hotel was pretty good despite some ongoing construction work nearby. The proximity to the river and the city offered beautiful views, although the noise during breakfast could be a bit bothersome at times.
Dining
8.0
The dining experience at the hotel was excellent, offering a wide array of choices with a large selection of hot and cold foods, including traditional Turkish desserts.
Facilities
8.0
The hotel offered a variety of facilities that met my needs during my stay. These included room service, dry cleaning, housekeeping, laundry, and airport shuttle services. The facilities were well-maintained and convenient to use.
clean
construction noise
William
United States,
December
2023
8.2/10
I have to say, this hotel truly exceeded my expectations! The smoke-free rooms were a breath of fresh air, and as a frequent traveler, that really made a difference for me. The staff was incredibly friendly, and the room service was not only delicious but also reasonably priced. However, the Wi-Fi was a bit iffy, which was a downside during our stay.
Rooms
8.0
The rooms were actually smoke-free, which was a huge plus for me. They were comfortable and up to my standards, making my stay very pleasant.
Service
9.0
The staff here were so supportive and welcoming. From the manager to the room service, everyone was accommodating and helpful. They made my stay even more enjoyable.
Location
9.0
The location of this hotel was the highlight for me. It was right on the edge of the port, close to shops and restaurants, boat cruises piers, and many other attractions.
Dining
8.0
The dining experience was fantastic! The buffet breakfast on the rooftop overlooking the Bosphorus was a sight to behold. The authentic Turkish cuisine was a delight to my taste buds, though it was a bit on the pricey side.
Facilities
7.0
The facilities at the hotel were top-notch. Everything from room service to the airport shuttle was well-maintained and convenient. The only hiccup was the unreliable Wi-Fi during our stay.
friendly staff
unreliable Wi-Fi
Scott
United Kingdom,
December
2023
8.2/10
The hotel exceeded my expectations with its gorgeous rooms and exceptional service. However, cleanliness could be improved to meet a higher standard expected from a 5-star hotel.
Rooms
8.0
After our flight, I checked into a room exactly like in the pictures, and it was marvelous.
Service
7.0
The navigation and support in arranging my journey around Istanbul were very helpful for both business travelers and tourists alike. However, a small incident occurred when my child was noted to produce high sound like other poor guests, which could have been handled better.
Location
9.0
The hotel's location is perfect, close to touristic places and in a great neighborhood with plenty of restaurants around. It's easy to access public transport, but weekends can be tricky for cab pick-ups.
Dining
9.0
Breakfast was super, with plentiful hot and cold food options, an omelette station, and traditional Turkish desserts.
Facilities
8.0
Great facilities overall for a comfortable stay.
Thomas
United Kingdom,
November
2023
7.8/10
The hotel offers spacious and comfortable rooms, with exceptions for sea views only available in the 5th-floor suites and the rooftop restaurant. Although I wished for a smoking room, staying with my 2 kids was pleasant due to the spacious, clean, and lovely design of the room. The location was excellent, near the metro and multiple local cafes and restaurants, but being a light sleeper, the noise was somewhat disturbing. The dining experience was great with fresh food but limited options displayed. Overall, a comfortable stay despite some minor drawbacks.
Rooms
8.0
The rooms were spacious, clean, and had a lovely design.
Service
7.0
The staff, aside from one incident, were friendly and even held our baby. The service overall was good, except for a minor issue with the host at the terrace restaurant.
Location
9.0
The hotel is situated in an amazing and cozy area close to the metro, Bosphorus, and a variety of cafes and restaurants with unique vibes. Karakoy is full of coffee houses, shops, and restaurants.
Dining
8.0
The dining experience was great with fresh food, although the options were somewhat limited.
Facilities
7.0
The hotel offers standard facilities catering to usual needs.
Neil
United Kingdom,
November
2023
8.0/10
The hotel had lovely rooms with perfectly comfy beds and heating, but there was a disappointing gap between the window frame and the wall. The noise from the room above moving furniture at 1 am was a downside, although the shower was amazing.
Rooms
7.0
The rooms were lovely with comfy beds and heating, but the window issue was disappointing. The shower was amazing.
Service
9.0
The service was very friendly, helpful, and professional. The concierge provided great recommendations and quick taxi service.
Location
8.0
The location was amazing, especially for first-timers in Istanbul. Close to local cafes and restaurants.
Dining
8.0
The dining experience was excellent with variant options, although a bit pricey for some items.
Facilities
8.0
Facilities were good overall.
James
United Kingdom,
November
2023
8.0/10
The hotel offers modern and clean rooms with a quirky flair. The staff is helpful and friendly, providing a luxurious experience. The location is vibrant but may face access challenges due to ongoing construction. The dining experience is mostly great, with some unique offerings. The facilities are well-kept and add value to the stay.
Rooms
8.0
The rooms were as expected, modern, clean, and with a quirky touch in the bathroom area.
Service
9.0
The staff was very friendly and made the stay feel luxurious.
Location
7.0
The hotel is in a bustling area near the Bosphorus, offering a good view and easy access to local attractions and restaurants.
Dining
8.0
The dining experience was mostly great, although there was a questionable item served one morning.
Facilities
8.0
The facilities are nice and new, adding to the overall experience.
Christopher
United Kingdom,
October
2023
7.8/10
The hotel had clean and fresh rooms, a good size with plenty of room to spread our luggage, but it was inconveniently located behind the lift. The view from the room was a plus, though.
Rooms
8.0
The rooms were spacious and allowed for comfortable stay. The view added to the overall experience.
Service
9.0
The service was kind, accommodating, and very helpful, especially with making reservations and providing general information. The staff's attitude was absolutely amazing and made our stay pleasant.
Location
7.0
The hotel is very close to the Galata port and conveniently located near Sultanahmet and Galata. However, the ongoing heavy construction in the area made access slightly difficult.
Dining
8.0
The hotel offers a wide range of diverse and delicious dining options, with a buffet breakfast on the rooftop restaurant overlooking the Bosphorus. The breakfast experience could be improved by extending the weekend hours.
Facilities
7.0
The facilities provided by the hotel were satisfactory with a noteworthy homemade pastry offering.
Edwin
United Kingdom,
October
2023
7.0/10
During my 13hrs transit in IST airport, the hotel is not suitable for a 5-star one, but still offers a convenient stay at the back of the hotel. The service had a mix of rudeness and exceptional friendliness, while the location is pretty good with minor noise inconveniences. The dining experience provided a great view and varied selection, but some expected consumables were missing.
Rooms
7.0
The rooms are comfortable at this price range.
Service
6.0
The service included a mix of rude and exceptional staff members.
Location
8.0
Conveniently located in Karakoy with nearby cafes and shopping options.
Dining
8.0
The dining experience offers a great view and a variety of dishes.
Facilities
6.0
Some expected consumables were missing in the facilities.
Stella
United Kingdom,
October
2023
8.2/10
I had a pleasant stay at the hotel, with its nice bars and restaurants at the back, but missed having a drawer in the room. The room was spacious and suitable for our luggage, and the location was convenient with some construction work nearby.
Rooms
8.0
The room was good size with ample room for our luggage, but lacking a drawer for personal belongings.
Service
9.0
The check-in experience was great with a warm welcome and helpful staff, especially with tour confirmations and reservations.
Location
7.0
The location was convenient for exploring nearby areas on foot, but construction work nearby affected the view.
Dining
9.0
The buffet breakfast at the rooftop restaurant with Bosphorus view was a highlight, offering a variety of choices.
Facilities
8.0
G.
United States,
August
2023
7.6/10
My stay at the hotel was a mixed experience. The room I initially got was of decent size, but I had to request a change due to a serious issue with a gap between the window frame and the wall, which was disappointing for a supposedly 5-star hotel. The service was extremely helpful and friendly, especially when I needed mosquito repellent. The location had its ups and downs, being close to key spots like Galata Bridge and Sultanahmet but also affected by ongoing construction. The dining option at Station Karakoy restaurant offered a taste of authentic Turkish cuisine, but the pricing was a bit higher than expected.
Rooms
7.0
The room I was initially given was of decent size, but unfortunately, it had to be changed due to a significant gap between the window frame and the wall, which was disappointing for a supposedly 5-star hotel.
Service
9.0
The service was extremely helpful and friendly, making my stay more enjoyable, especially when I needed mosquito repellent.
Location
6.0
The hotel's location had its perks being close to key attractions like Galata Bridge and Sultanahmet, but the ongoing construction in the area made it a bit dusty outside.
Dining
8.0
The dining experience at Station Karakoy restaurant was a great way to explore Turkish cuisine with a variety of authentic dishes, although the pricing was a bit on the higher side than expected.
Facilities
The hotel facilities were generally good, offering a comfortable stay overall.
Thomas
United Kingdom,
August
2023
8.8/10
I had a wonderful stay at the hotel. The rooms were above average for a Novotel and recently renovated, providing a great sea view of the Golden Horn. However, the restaurant facing the street was a bit noisy at times. The service was excellent, with staff being extremely friendly and helpful, but the prices for some services were a bit high. The location was a big plus, surrounded by excellent cafes and bars, within walking distance to the pier and Galata Tower. The dining experience was fantastic, with a picturesque view of Turkey from the terrace. Overall, a great value for money.
Rooms
8.0
The room I stayed in was on the uppermost floor with a beautiful sea view of the Golden Horn. It had a queen-size bed, sofa bed, 2 toilets, and a seating area. The AC worked fine and fast, with separate controls for each area (bedroom and seating area).
Service
9.0
The staff were extremely friendly and helpful, always willing to assist and even booking taxis for us when needed.
Location
10.0
The hotel is in the center of Karakoy, within walking distance to Bosphorus cruise ports and Galata. It's in an upcoming neighborhood with a big choice of cozy cafes and restaurants, making it an ideal spot between Taksim Square and the city center.
Dining
9.0
The dining experience was excellent, with a huge variety of food and great taste. The restaurant at the top with a nice Bosphorus view was a highlight.
Facilities
8.0
The hotel offers a range of facilities like room service, dry cleaning, housekeeping, and more, ensuring a convenient stay.
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